Privacy Policy

Who operates this website

Whitsunday Apartments is owned and operated by Genetiqe Pty Ltd. References to “we”, “us” and “our” in this policy refer to Whitsunday Apartments and Genetiqe Pty Ltd.

Information we collect

When you submit an accommodation, partnership or general enquiry, we may collect your name, email address, telephone number, travel dates, group details, budget, accommodation preferences, business information and any other information you choose to provide.

Our hosting and security services may also process basic technical information such as your IP address, browser type, requested pages and the time of your visit.

How we use information

• To respond to enquiries and provide relevant information.
• To assess potential accommodation, advertising and partnership opportunities.
• To connect a traveller with an appropriate accommodation or tourism provider where this is relevant to the enquiry.
• To maintain website security and understand how the website is used.
• To meet legal and regulatory obligations.

Sharing information

We may share information with an accommodation or tourism provider when it is reasonably necessary to respond to your request and consistent with the consent provided in the enquiry form. We may also use service providers that support website hosting, email delivery, security and business administration.

We do not sell your personal information as a standalone data product.

Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access. No online transmission or storage method can be guaranteed to be completely secure.

Access and correction

You may ask to access or correct personal information we hold about you, or ask a privacy question, using the form on our About & Contact page.

Third-party websites

This website may link to accommodation providers and other third-party services. Their privacy practices are governed by their own policies.

Updates

We may update this policy when our services or legal obligations change. The current version will be published on this page.